About Santander

Who are we?
Santander Consumer Finance Benelux is a leading company in the Benelux market for consumer financing. We are a part of the Santander Group, a worldwide leading finance company.
Our main activities are consumer credit (personal loan, revolving credit and credit card payments) and car financing through various channels.
In the Benelux there are two main offices: one in Merelbeke (near Ghent) and our Headoffice in Utrecht.

We are Top Employer 2020
Santander Consumer Finance Benelux is certified as Top Employer Netherlands, Belgium ánd Europe 2020.
The annual international survey conducted by the Top Employers Institute recognises leading employers worldwide: companies that offer excellent working conditions, support the development of talent at all levels within the company and strive to constantly improve working conditions. We are proud of this certification.

Our corporate culture
Our purpose is to help people and businesses prosper. In our daily work, not only do we meet out legal and regulatory obligations, but we aspire to exceed people’s expectations.

Simple, Personal and Fair is how we work and that is the behaviour expected of our corporate culture.

We offer customers an accessible service with simple products that are easy to understand. We use simple language and improve our processes every day.

We provide our customers with a personalised service, offering them the products and services best suited to their needs. We want each and every one of our employees and customers to feel valued and treated as an individual.

We treat our employees and customers fairly and equally, we are transparent and we keep our promises. We create good relationships with different stakeholders because we understand that what is good for them is also good for Santander.

Corporate behaviours
Our culture encompasses eight corporate behaviours. These behaviours are the hallmark of our culture and are meant to guide how we work and how we live the Santander brand. These behaviours are: show respect, truly listen, talk straight, keep promises, actively collaborate, bring passion, support people and embrace change.

We are Santander Week: the initiative to promote our culture
Every year we celebrate the “We are Santander Week”, recognising we are a leading organisation that, though global and diverse, shares a common culture.

Over the course of the week, which takes place every year in June in the various geographies where Santander is present, we carry out activities that encourage pride in belonging to the Group, organise conferences on sustainability and innovation, promote healthy habits and organise charity and sporting initiatives for teams or families to take part in.

Find out more: https://www.santander.nl/werken-bij-santander


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